This is one of the reasons I love the forum, helpful recent experiences. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. Can I get some insider knowledge or feedback? Consumers love to do business with someone that can admit mistakes and state how they made improvements. Press question mark to learn the rest of the keyboard shortcuts. Convergent Outsourcing does not accept payment in exchange for credit deletion. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). They stop taking the money out of my account and listed it as a paid debt on my credit report. Convergent Outsourcing is a debt collection agency that's been in business since 1950. Convergent Outsourcing, Inc. is a debt collection agency. I suspect the contract was hidden in the purchase of the I pad. See reviews below to learn more or submit your own review. They're trying to collect $2,200.39 of which I have no idea what this is. I called Dish to confirm this and they said they have no record of a debt. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Sprint cannot make exceptions to this policy. Unsubscribe easily. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. They are supposed to do that when it's paid. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Maryland Residents: This agency is licensed as NMLS ID # 930053. Don't dispute again, it will come back validated. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. They said according to sprints policy they cannot delete from the trade line. I received a letter from Convergent saying sprint placed my account with their office for collection. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Copyright 1997-2023, Ripoff Report. Balance due is 1700. I need some advice on how to proceed with this collection account. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! They are offering me a 50% settlement offer of, $806.93. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . That said, about six months later I decided to clean this up. Stop breaking the law. Maryland Residents: This agency is licensed as NMLS ID # 930053. This is your right under the FDCPA. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Can see right through this one. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Originating in 1950, its current headquarters are in Renton, Washington. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. New comments cannot be posted and votes cannot be cast. Many factors affect your FICO Scores and the interest rates you may receive. Except when it drops off the credit report. We're available to help by phone at 1-800-444-8485 or online through our contact form. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. Investigate this business and this Tom ** who could be a fake also. If they say yes, you have something to fall back on. With account paid and settled. Legally they've followed to the letter of the law. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. A lady called me from Convergent outsourcing about a Dish Network account. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Phone 2 hrs, transferred numerous times and then they hang up! If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. So yeah. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. I HAVE NEVER OWN A TOYOTA! I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. SAVE THE CHAT! Create an account to follow your favorite communities and start taking part in conversations. I got a letter stating I owed monies to Sprint. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. I let him know I didnt make this bill. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. Work with Lemberg Law out of Wilton, CT. It was founded in 1950 and currently has about 2,300 employees across 12 offices. Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. Companies across the United States contact us to help them recover debts. I was able to settle account for $500, which is a victory as the original amount was $1083. Check your credit report 30 days after you make your first payment. So, now I'm not sure how to handle this. This profile has not been claimed by the company. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. In business since 1950, Convergent is one of Americas leading collections agencies. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. They told me to contact their collections people. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business So I wonder what step to take to file a claim against this company. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Convergent Outsourcing Sprint bill . The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. And lastly, seek counsel from a consumer protection attorney for a free consultation. Convergent Outsourcing is one of the largest debt buyers in the country. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. I called the Federal Bureau of Consumer Protection and filed a report. We appreciate the opportunity to respond to your concerns. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. This is what I just went through. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. Try to get them to say yes though if possible. At this time, we can only discuss payment plans over the phone. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. If you have a valid email address on file with us, you will receive a password-protected receipt via email. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. I have sent numerous validation letters and no response! Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. It is on my credit report now. Also make sure to file a complaint with your state attorney generals office. How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. Has your experience with this business or person been good? Thank you for visiting Convergent Outsourcing to make a payment on your account. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. Press J to jump to the feed. More details on software and accessibility are available at WebAIM.org. People would take advantge of it, skip a payment, and get a deletion. I paid them in full. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. I called sprint, who was very eager to accept a payment to confirm if this was true. Read More . Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. All business will get complaints. You may try a GW campaign with OC. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. Show proof if you have. I've slowly over the past few years been getting some negative information removed from my credit report. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Sorry to hear. Convergent Outsourcing can only contact you under the specifications of the FDCPA. If everyone got a successful deletion after missing a payment for any reason. Engage via Email. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. They sent my acc. Hiding negative complaints is only a Band-Aid. They stated update will occur. I never spoke to them again. Work with Sprint directly if they still own the debt. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. I never signed a contract). We value your privacy. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . Some people have been lucky and it was deleted right away, though. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. Look at all the reviews. More details on software and accessibility are available at WebAIM.org. Doubt they will remove it. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. How does that work ? They should be able to see whether there was or not and whether you need to deal with sprint. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. FTC's website on credit. He confirmed that after paying CO, Sprint would delete the account from my CRs. Why do these companies have such power to impact your credit so easily. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. I have not had business with Dish for over 3 years and left them with a $0 balance. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. The original creditor is Sprint (cell phone company). This company Is willing to settle for half of what they say I owe. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. How those businesses take care of those complaints is what separates good businesses from the rest. I owe 1,700. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. The letter needs to explain the reason for your late payment and why youre requesting removal. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . Since they were on leases that left me on the hook for around $1400. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. This reply is in response to your complaint we received from the CFPB. Thank you for visiting Convergent Outsourcing to make a payment on your account. They are more diverse with the types of debts they collect than most collection agencies. - Tell them you want to pay in full directly for your old bill. Convergent Outsourcing does not buy or own your debt. Your credit score will be affected by this Company. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. Payment FAQs How do I find my account number? REBUTTAL BOX A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. All rights reserved. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. bureaus (they were only reporting to two). Many factors affect your FICO Scores and the interest rates you may receive. I have a collections account being reported by "Convergent Outsourcing". If the collections debt is paid there would be nothing to put on the credit. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Companies across the United States contact us to help them recover debts. This outsourcing the initial collections is not that uncommon. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. b***@convergentusa.com. Improving your credit takes time, but its worth it. Hence, the persistent phone calls and emails. Were available to help by phone at 1-800-444-8485 or online through our contact form. This company is horrible. They also collect medical debts. Somehow before I did they bought the debt and are reporting it. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. Deletions are a courtesy and some do it. Our systems are updated and employees are informed when there are any changes made to the collection statutes. I don't believe that I owe what Sprint claims that I owe. It doesn't erase the existence of the debt. Please contact the moderators of this subreddit if you have any questions or concerns. I'd only worry if they fail to indicate that you paid the debt. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. FTC's website on credit. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. geez that hurt but the future right? Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. They need to be investigated for fraud!!! Unfortunately, you cannot get your account number online at this time. If you would like to make payment online instead of over the phone, you may do so on our website. Some dont. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. So I called the number listed he ask for last 4 of my SS# and address. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. strict standards for business conduct. But, when I asked directly who she represented, she said she represented Convergent. It isn't always easy to remove a collection account, but the following strategies can make it possible: A debt collection agency will try to coerce payments out of you in any way it can because thats how it makes money. How long does it take for my credit report to update after I make a payment. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. I was stunned. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year.